A value-based foundation for service modelling
2006 (English)In: Proceedings of ECOWS 2006: 4th European Conference on Web Services: Zurich; 4 December 2006 through 6 December 2006, 2006, 129-137 p.Conference paper (Refereed)
A broader use of e-services for cross enterprise collaboration requires the services to be analysed and designed with a clear business focus. From a business perspective, the e-services must support the primary values that an organization strives for. From an operational perspective, the e-services must be devised such that they support the day-to-day activities in the business. In this paper, we report on an effort to use value models and "service process models" as the foundation for analysis and design of e-services. Value models facilitate the exploration of new e-services, whereas service process models relate e-services to specific activities in an organization's business processes. We elicited a set of principles and models for analysis and design of e-services, and we discussed the experiences of practicing the principles in a project from the health sector. Having a well-defined alignment of software and business values provides benefits for service requirement gathering, service identification and service validation.
Place, publisher, year, edition, pages
2006. 129-137 p.
Electronic commerce; Mathematical models; Societies and institutions; Service identification; Service modeling; Service process models
IdentifiersURN: urn:nbn:se:kth:diva-19445DOI: 10.1109/ECOWS.2006.4ScopusID: 2-s2.0-38649133839ISBN: 978-0-7695-2737-6OAI: oai:DiVA.org:kth-19445DiVA: diva2:337959
QC 201008102010-08-102010-08-102010-08-10Bibliographically approved