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Meetings in a distributed group of experts: comparing face-to-face, chat and collaborative virtual environments
KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.ORCID iD: 0000-0002-4200-6385
2001 (English)In: Behavior and Information Technology, ISSN 0144-929X, E-ISSN 1362-3001, Vol. 20, no 2, 111-117 p.Article in journal (Refereed) Published
Abstract [en]

This paper focuses on Collaborative Virtual Environments, and their potential to support work meetings for geographically distributed experts. The research question concerns the difference between face-to-face-, chat-, and CVE-meetings with regard to efficiency, communication process, problems with the technology, enjoyment and competence development. A small group of experts were observed during their natural work meetings. Six of the groups scheduled meetings were held three times in a chat environment and three times in a CVE. Results suggests that chat and CVE meetings are experienced as more task oriented than face-to-face meetings, and that avatars support turn taking and are enjoyable.

Place, publisher, year, edition, pages
2001. Vol. 20, no 2, 111-117 p.
Identifiers
URN: urn:nbn:se:kth:diva-20706ISI: 000169229100005OAI: oai:DiVA.org:kth-20706DiVA: diva2:339402
Note
QC 20100525Available from: 2010-08-10 Created: 2010-08-10 Last updated: 2017-12-12Bibliographically approved

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Lantz, Ann

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