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Strategic Business and IT Alignment: A Prioritized Theory Diagram
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.ORCID iD: 0000-0003-3922-9606
2006 (English)In: In proceedings of Portland International Conference on Management of Engieering and Technology, 2006Conference paper, Published paper (Refereed)
Abstract [en]

Many academic and practitioners’ studies have shown that misalignment or lack of alignment between information technology (IT) and business strategies is one of the main reasons why enterprises fail to exploit the full potential of their IT investments. Furthermore, organizations that have accomplished a high degree of alignment are often associated with better business efficiency and effectiveness performance. As a conse-quence, strategic business and IT alignment (SBITA) has consistently been one of the top concerns of the Chief Information Officer (CIO) in an enterprise.Despite these facts, there is little consensus on what SBITA really is; there are few documented theories, concepts and operational approaches for identifying, measuring, improving and maintaining the level of SBITA in an Henderson enterprise.This paper is based on the strategic alignment model (SAM) proposed by & Venkatraman in 1993, which is considered one of the most widespread and accepted models among the alignment community. Basi-cally, all later alignment models and consulting practices start from this strategic alignment model.The paper uses a method for building and prioritizing Theory Diagrams (TD) proposed by Johnsson P. et al [34]. In this case, the SAM is transformed into a hierarchical TD-SBITA, which is only a syntactic translation of it. importance of the alignment sub-topics presented by the most relevant and cited references in the field of SBITA among the academic and practitioner communities.The purpose of obtaining a prioritized TD based on SAM, in this case the TD-SBITA, is to categorize and define the topic of alignment more stringently given its current knowledge base. This prioritized TD-SBITA should gives indications on how important the alignment community finds the different topics and sub topics in the field of alignment.The prioritized TD-SBITA presented will contribute to the current assessment procedure for identifying, measuring, improving and maintaining the level of alignment between business and IT in an enterprise.

Place, publisher, year, edition, pages
2006.
Keyword [en]
Information Technology (IT), Business Strategy (BS), Strategic Business and IT Align-ment (SBITA), Strategic Alignment Model (SAM), Theory Diagram (TD), Prioritized Theory Diagram (PTD)
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-26023DOI: 10.1109/PICMET.2006.296546Scopus ID: 2-s2.0-50649118092OAI: oai:DiVA.org:kth-26023DiVA: diva2:367473
Note
QC 20101109Available from: 2010-11-09 Created: 2010-11-09 Last updated: 2012-03-23Bibliographically approved
In thesis
1. Strategic Business and IT Alignment: Addressing Assessment and Governance
Open this publication in new window or tab >>Strategic Business and IT Alignment: Addressing Assessment and Governance
2010 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Strategic business and IT alignment assessment is growing in importance. Different assessment methods have been used to try to pursue the complexity of this dynamic and evolutionary alignment. Despite the fact that alignment is a real problem and a challenge of utmost importance, no consensus can be found on what alignment really is, how it should be measured in the organization in practice, or what measures should be taken to maintain and improve it. Consequently, the key question about how to assess and accomplish (define, identify, measure, maintain and improve) the strategic business and IT alignment is still a great unanswered challenge for many enterprises.

In this thesis work, three main research questions were formulated: how can the validity and reliability of an alignment assessment method be improved, what are the dominant topics in the area of alignment, and how to facilitate the analysis of the business and IT governance alignment based on business process simulation and balanced scorecard methods.

This is a composite thesis work that includes an introduction and six papers (paper A-F). The main contributions and results of this thesis are described in published and included technical papers. In papers A and B an alternative organization-wide approach and metamodel for assessing strategic business and IT alignment are proposed. Two case studies were performed applying the proposed approach. In paper C, a prioritized diagram of the most widely accepted strategic alignment model, with the purpose of categorizing the most important topics in the research area of strategic business and IT alignment is presented. One of the relevant topics that were identified is governance. In papers D, E and F, there are presented a business process simulation approach and a balanced scorecard method in order to facilitate the assessment of the business and IT governance alignment. An illustrative example of the simulation approach is presented in an appendix of this thesis.

This research work aims to improve the decision-making process for business and IT managers at different levels in an enterprise by means of increasing the level of understanding and knowledge as well as by enhancing existing models and methods, for evaluating strategic business and IT alignment.

Place, publisher, year, edition, pages
Stockholm: KTH, 2010. v, 32 p.
Series
TRITA-EE, ISSN 1653-5146 ; 2010:045
Keyword
Enterprise Architecture, Strategic Business and IT Alignment, IT Governance, Business Governance, Business Process Simulation, Balanced Scorecards, IT Services, ITIL, COBIT
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-26039 (URN)
Public defence
2010-11-24, Room F3, Lindstedtsvägen 26, KTH, Stockholm, 10:00 (English)
Opponent
Supervisors
Note

QC 20101110

Available from: 2010-11-10 Created: 2010-11-10 Last updated: 2014-07-15Bibliographically approved
2. Strategic Business and IT Alignment Assessment: A Modeling Approach Associated with Enterprise Architecture
Open this publication in new window or tab >>Strategic Business and IT Alignment Assessment: A Modeling Approach Associated with Enterprise Architecture
2009 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Information Technology (IT) systems are pervasive tools for contemporary enterprises to achieve their mission and goals. A key issue for a well-functioning enterprise is to keep business and IT strategies aligned as they continuously evolve. Although many practitioners and researchers offer business and IT alignment theories and approaches there is no silver bullet solution for all the issues involved in Strategic Business and IT Alignment (SBITA), which is still ranked amongst the five top enterprise executives? concerns year after year. In this thesis two SBITA assessment methods are presented. The first is the Organization-wide Approach for Assessing SBITA, developed as an enhancement of Jerry N. Luftman's SBITA assessment approach in terms of measurability, traceability and organizational involvement. The second is the Alignment Metamodel Assessment Method (AMAM). Both methods are based on well established references and approaches and they are presented with systematic documentation for their application and reusability as shown in the included papers and reported case studies. This is a composite thesis that, besides the introduction, includes five papers (papers A-E). Paper A describes Luftman's SBITA assessment approach and its enhancement in terms of measurability, traceability and organizational involvement, the proposed Organization-wide Approach for Assessing SBITA. Results from applying this approach in two case studies in companies in Sweden and Nicaragua are also included. Paper B describes the AMAM. It explains how a metamodel is deduced and how the SBITA assessment will be performed. This paper argues that the AMAM can be affiliated to the EA discipline as a guide or reference for identifying the relevant EA?s representations for the SBITA concern, mitigating the expenses and drawbacks of the often larger modeling required in applying EA frameworks. Paper C shows a weighting of the importance of the SBITA topics, taking as reference the Henderson & Venkatraman Strategic Alignment Model (SAM) - the basis of Luftman?s SBITA assessment approach -by relating it to the relevant and highly cited references in the field of SBITA. Paper D explains the criteria and the process for associating the AMAM artifacts with the Zachman´s Enterprise Architecture Framework and reports the pattern of association into the EA dominion. Paper E reports the details of the processes and results of applying the developed AMAM in a case study conducted in an intensive IT services enterprise in Nicaragua.

 

Place, publisher, year, edition, pages
Stockholm: KTH, 2009. iv, 41 p.
Series
Trita-EE, ISSN 1653-5146 ; 2009:028
Keyword
Strategic Business and IT Alignment assessment; Modeling approach; Enterprise Architecture; Case studies on Strategic Business and IT Alignment assessment
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-10584 (URN)
Public defence
2009-06-05, sal E2, Lindstedsvägen 3, KTH, Stockholm, 10:00 (English)
Opponent
Supervisors
Note
QC 20100805Available from: 2009-05-28 Created: 2009-05-28 Last updated: 2012-03-23Bibliographically approved

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