Business Process Management with Social Software Systems: A New Paradigm for Work Organisation
2009 (English)In: BUSINESS PROCESS MANAGEMENT WORKSHOPS / [ed] Ardagna D; Mecella M; Yang J, 2009, Vol. 17, 659-665 p.Conference paper (Refereed)
Business process management systems are systems aimed to support the management of business processes in organizations. In recent years social software has emerged as all alternative approach for production and work management. In this paper, we contrast the two, identify and analyse similarities and differences, and propose a set of guidelines Suggesting how they can be used ill complementary ways to support work in organizations.
Place, publisher, year, edition, pages
2009. Vol. 17, 659-665 p.
, Lecture Notes in Business Information Processing, ISSN 1865-1348 ; 17
Alternative approach, Business Process, Business process management, Business process management systems, Similarities and differences, Social software, Work management, Computer software, Technical presentations
Computer and Information Science
IdentifiersURN: urn:nbn:se:kth:diva-30392DOI: 10.1007/978-3-642-00328-8_66ISI: 000272076900066ScopusID: 2-s2.0-67649908844ISBN: 978-3-642-00327-1OAI: oai:DiVA.org:kth-30392DiVA: diva2:401150
Business Process Management Workshops, Milan, ITALY, SEP 01-04, 2008
QC 201103012011-03-012011-02-242011-03-01Bibliographically approved