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Activation of knowledge in an integrated business Process Support/Knowledge Management System
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
2006 (English)In: Practical Aspects of Knowledge Management, Proceedings / [ed] Reimer, U; Karagiannis, D, 2006, Vol. 4333, 13-24 p.Conference paper (Refereed)
Abstract [en]

The paper is devoted to the issue of activation of knowledge in automated Knowledge Management Systems (KMS). According to the authors, activation of knowledge means that a system, based on the knowledge stored in it, automatically suggests a solution appropriate for a task at hand and/or guards against the user invoking inappropriate solutions. The paper discusses activation of knowledge, first, in general, and then, in a more specific manner, while applying general concepts to an integrated Business Process Support and Knowledge Management System (BPS/KMS) that is based on the state-oriented view on business processes. Activation of knowledge in such a system is done through rules of planning. The paper presents a classification of such rules, which is based on deontic logic concepts, and shows how rules of different categories can be used for activation of knowledge. The discussion is illustrated by an example already implemented in a working system. Some details of the current implementation of rules of planning are also presented in the paper.

Place, publisher, year, edition, pages
2006. Vol. 4333, 13-24 p.
, Lecture Notes In Artificial Intelligence, ISSN 0302-9743 ; 4333
Keyword [en]
Just-In-Time, Process Support
National Category
Computer and Information Science
URN: urn:nbn:se:kth:diva-42002DOI: 10.1007/11944935_2ISI: 000244887800002ISBN: 978-3-540-49998-5OAI: diva2:445818
6th International Conference on Practical Aspects of Knowledge Management Location: Vienna, Austria, Date: NOV 30-DEC 01, 2006
QC 20111005Available from: 2011-10-05 Created: 2011-10-05 Last updated: 2011-10-05Bibliographically approved

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Perjons, Erik
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