Eliciting a model of emergency corrective maintenance at SAS
2005 (English)In: SERP '05: PROCEEDINGS OF THE 2005 INTERNATIONAL CONFERENCE ON SOFTWARE ENGINEERING RESEARCH AND PRACTICE, VOLS 1 AND 2 / [ed] Arabnia, HR; Reza, H, 2005, 694-700 p.Conference paper (Refereed)
Disciplined corrective maintenance requires good insight into all of its inherent activities, both within planned and unplanned maintenance. In this paper, we outline an emergency corrective maintenance process model. The model has been elicited at Scandinavian Airline Systems (SAS). This paper provides a foundation for developing a more detailed model of emergency corrective maintenance process.
Place, publisher, year, edition, pages
2005. 694-700 p.
roles, severity, problem management, process, activities, alert level, emergency
Computer and Information Science
IdentifiersURN: urn:nbn:se:kth:diva-42802ISI: 000236081000100ScopusID: 2-s2.0-60749107748ISBN: 1-932415-51-3OAI: oai:DiVA.org:kth-42802DiVA: diva2:447606
International Conference on Software Engineering Research and Practice (SERP 05) Location: Las Vegas, NV Date: JUN 27-29, 2005
QC 201110122011-10-122011-10-122011-10-12Bibliographically approved