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Adding value to IT Outsourcing practices in global companies: A case study of Electrolux
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
2008 (English)In: INFORMATION MANAGEMENT IN THE MODERN ORGANIZATIONS: TRENDS & SOLUTIONS / [ed] Soliman, KS, GARDEN CITY PARK: INT BUSINESS INFORMATION MANAGEMENT ASSOC-IBIMA , 2008, 667-673 p.Conference paper, Published paper (Refereed)
Abstract [en]

In today's business, organizations seek to optimize the use of their global IT resources therefore IT Outsourcing (ITO) is a toot that enables this optimization, especially when resources with specific competence are needed. The purpose of this paper is to examine what can be learned from best practices regarding ITO in case of Electrolux a Swedish leading global company. We have done that by carrying out a critical analysis of the ITO success factors by analyzing different aspects of ITO in case of Electrolux, and also by using transaction cost economics (TCE). Moreover, in our analysis, we have considered as important factors the outsourcing drivers and models and types of outsourcing that we have identified to have a great impact on the IT outsourcing practices and outcomes.

Place, publisher, year, edition, pages
GARDEN CITY PARK: INT BUSINESS INFORMATION MANAGEMENT ASSOC-IBIMA , 2008. 667-673 p.
Series
INFORMATION MANAGEMENT IN THE MODERN ORGANIZATIONS: TRENDS & SOLUTIONS, VOLS 1 AND 2
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-38671ISI: 000255548600083Scopus ID: 2-s2.0-84896116904ISBN: 978-0-9753393-8-1 (print)OAI: oai:DiVA.org:kth-38671DiVA: diva2:448020
Conference
9th International-Business-Information-Management-Association Conference (IBIMA), Marrakech, MOROCCO, JAN 04-06, 2008
Note

QC 20111013

Available from: 2011-10-13 Created: 2011-08-31 Last updated: 2016-12-19Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
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  • vancouver
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More styles
Language
  • de-DE
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  • Other locale
More languages
Output format
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