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Understanding and Developing User Involvement at a Public Authority
Uppsala Universitet. (IT/HCI)ORCID iD: 0000-0002-2411-6417
Uppsala Universitet. (IT/HCI)ORCID iD: 0000-0002-7662-9687
2006 (Swedish)In: NordiCHI'06-Workshop: User involvement and representation in e-Government projects, 2006Conference paper (Refereed)
Abstract [en]

User involvement is one of the major constituents of a user-centered systems design approach. However, involving real end users still seem to be one of the major obstacles to systems development projects in practice. This paper reports on our initial experiences in our cooperation with a public authority to increase their effectiveness of user involvement and discussing new ways of involving users. As a start we performed a workshop where we examined the attitudes towards user involvement and discussed the participants’ experiences in this respect. Following we will conduct a survey to capture quantitative data on the user involvement throughout the organization

Place, publisher, year, edition, pages
, SINTEF report
Keyword [en]
User-centered systems design, user involvement
National Category
Human Computer Interaction
URN: urn:nbn:se:kth:diva-50830ISBN: 82-14-04040-XOAI: diva2:462863
The fourth Nordic conference on Human-Computer Interaction. Oslo, Norway. October 14-18 2006
QC 20111212Available from: 2011-12-08 Created: 2011-12-08 Last updated: 2011-12-12Bibliographically approved

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Gulliksen, JanEriksson, Elina
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