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Reengineering the System Development Process for User Centred Design
Uppsala Universitet. (IT/HCI)ORCID iD: 0000-0002-2411-6417
Enea Redina AB.
2001 (English)In: Proceedings of INTERACT 2001 / [ed] Michitaka Hirose, IOS Press, 2001Conference paper (Refereed)
Abstract [en]

... This paper describes a general modelling approach especially useful for organisations to analyse their current development process and converting to a user-centred process. The procedures for reengineering system development work is particularly useful as it helps organisation to specify their user-centred design model at the same time as it teaches their developers user-centred design. This approach has been successfully applied at the Swedish National Tax Board, and the result of this case is described herein

Place, publisher, year, edition, pages
IOS Press, 2001.
Keyword [en]
Usability, user-centred design, iterative design, prototyping, system development process
National Category
Human Computer Interaction
URN: urn:nbn:se:kth:diva-52657OAI: diva2:467412
NR 20140804Available from: 2011-12-19 Created: 2011-12-19 Last updated: 2011-12-19Bibliographically approved

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Gulliksen, Jan
Human Computer Interaction

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ReferencesLink to record
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