The role of “genre” in the analysis of the use of videoconference systems in working environments
2002 (English)Conference paper (Refereed)
This paper reports the results of three case studies aimed at exploring the use of videoconference systems in different working situations. We observed how professionals in three geographically distributed groups --- one from the academic world and two from large Swedish companies --- used different videoconference systems for work. The paper discusses the fact that groups from different working contexts, using different videoconferences systems, decided to avoid them and instead all chose telephone conferences to support their meetings. This result is interpreted as a sign of a gap between emerging technologies and implementations of genres (conventions) in design.
Place, publisher, year, edition, pages
New York, USA: ACM , 2002. 285-288 p.
Human Computer Interaction
IdentifiersURN: urn:nbn:se:kth:diva-53465DOI: 10.1145/572020.572067ISBN: 1-58113-616-1OAI: oai:DiVA.org:kth-53465DiVA: diva2:470111
NR 201408052011-12-282011-12-282011-12-28Bibliographically approved