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Towards a design theory for synchronous communication in online education
Jönköping International Business School.ORCID iD: 0000-0002-9984-6561
2007 (English)In: Proceedings of the 2nd International Conference on Design Science Research in Information Systems and Technology, 2007Conference paper (Refereed)
Abstract [en]

It is commonly argued that computer-mediated communication (CMC) offers new opportunities for distance students, such as collaborative learning. However, guidelines for when to use different types of asynchronous and synchronous media do not exist. In order to address this problem, we proposed theoretically and empirically grounded design propositions for when to support synchronous media, as a complement to asynchronous ones, in a previous study. In this paper, these design propositions are tested, and an initial design theory is formulated. The design theory comprises six design propositions primarily designed for the primary constituent community: teachers, administrators, managers and developers of online education. The initial design theory is tested in two focus group discussions with practitioners having experience of asynchronous and synchronous CMC in online education. Strong to intermediate support was identified for each design proposition. Both focus groups felt that the most important future development of the design theory is to discern the suitability of different synchronous media in different situations.

Place, publisher, year, edition, pages
Keyword [en]
computer mediated communicationdesign sciencee learningonline education
National Category
Computer and Information Science
URN: urn:nbn:se:kth:diva-58067OAI: diva2:472983
the 2nd International Conference on Design Science Research in Information Systems and Technology, Pasadena, California
QC 20120116Available from: 2012-01-04 Created: 2012-01-04 Last updated: 2012-01-16Bibliographically approved

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Hrastinski, Stefan
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