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Coherence and interactivity in text-based group discussions around Web documents
KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
2004 (English)In: Proceedings of the Hawaii International Conference on System Sciences, 2004, 1743-1752 p.Conference paper, Published paper (Refereed)
Abstract [en]

This paper reports on a study of text-based communication in a Web-based groupware system, DHS. The system supports annotation of a set of shared documents, where the annotations are gathered in a common dialogue space for each document. Since the system does not support threading of messages, it is of interest to explore how participants use the referential space to connect to each other's contributions. The analysis reveals that the evolving dialogues are characterized by a dual discourse context of documents and comments. The modes of linking are conversational and often implicit, which may lead to coherence problems. We present a visualization tool designed to explore interactivity and referencing strategies in these document-centered dialogues, and discuss implications of our findings for the design of computer-mediated communication systems.

Place, publisher, year, edition, pages
2004. 1743-1752 p.
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-60747DOI: 10.1109/HICSS.2004.1265286Scopus ID: 2-s2.0-12344320175OAI: oai:DiVA.org:kth-60747DiVA: diva2:477852
Conference
Hawaii International Conference on System Sciences. Big Island, HI. 5 January 2004 - 8 January 2004
Note
QC 20120116Available from: 2012-01-13 Created: 2012-01-13 Last updated: 2012-01-16Bibliographically approved

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Severinsson Eklundh, KerstinRodriguez, Henrry
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