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KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).ORCID iD: 0000-0003-0904-5822
2011 (English)In: Service Design and Delivery / [ed] Perry, G., Macintyre, M. and Angelis, J., Springer London, 2011, 136-137 p.Chapter in book (Refereed)
Place, publisher, year, edition, pages
Springer London, 2011. 136-137 p.
National Category
Business Administration
URN: urn:nbn:se:kth:diva-62288ISBN: 978-1-4419-8321-3OAI: diva2:480111

QC 20120410. QC 20160208

Available from: 2012-01-18 Created: 2012-01-18 Last updated: 2016-02-08Bibliographically approved

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