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Tjänstekvalitet: - för kund, anställd och ledning
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Management Control.
1997 (Swedish)Book (Other academic)
Place, publisher, year, edition, pages
Malmö: Liber, 1997, 1. , 138 p.
Keyword [sv]
Tjänstekvalitet, Kvalitet, Tjänster
National Category
Business Administration
URN: urn:nbn:se:kth:diva-62331ISBN: 91-47-04011-4OAI: diva2:480152
NR 20140805Available from: 2012-01-19 Created: 2012-01-19 Last updated: 2012-01-23Bibliographically approved

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Kullvén, Håkan
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