Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
What hinders use when nothing hinders access?
Industriell marknadsföring och e-handel, Luleå tekniska universitet.
2008 (English)In: 5th Scandinavia Workshop on E-Government, 2008Conference paper, Published paper (Other academic)
Abstract [en]

The lack of use of digital services, specially when services and infrastructure are available,poses a problem for governments world-wide since valuable resources have been devoted todevelopment and implementation of e-government (Pulliam, 2005; Löfstedt, 2005). Thus, toguarantee success of e-government efforts, citizen use must be addressed (Carter andBelanger, 2005). This study examined variables regarding demographic characteristics andskills and their relationship with usage of e-government services. A survey of citizens wasconducted in northern Sweden. Results suggest that citizens’ skills (i.e. computer experience,Internet use, online purchases, and surfing internet seeking information) are significant factorsfor usage of the e-services while demographic characteristics (age, gender, education, andhome access to internet) are less important in this case. Implications and future researchavenues are presented.

Place, publisher, year, edition, pages
2008.
Keyword [en]
e-government, e-government usage, digital divide, e-service, technology adoption
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:kth:diva-71802OAI: oai:DiVA.org:kth-71802DiVA: diva2:487035
Conference
5th Scandinavia Workshop on E-Government. Copenhagen, Denmark. 04-02-08 → 05-02-08
Note
QC 20120514Available from: 2012-01-31 Created: 2012-01-31 Last updated: 2012-05-14Bibliographically approved

Open Access in DiVA

No full text

Search in DiVA

By author/editor
Salehi-Sangari, Esmail
Economics and Business

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 28 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf