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Three modes of deviation handling: Coping with unexpected events in project management
Umeå School of Business, Umeå University.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
2006 (English)In: PICMET '06: Technology Management for the Global Future, 2006, 2236-2243 p.Conference paper (Refereed)
Abstract [en]

Most of theprojectmanagementtools suggested in the literature are effective under perfect conditions with unlimited resources. However by definition,projectsare neither unlimited in time nor resources, which creates a gap between the perfect conditions and the reality that mostprojectmanagers and teams face. The case studies that this paper investigates are based on in-depth participative observations, interviews, emails and other written material. The results are rather surprising asprojectteams do not seem to use methods suggested in the literature when responding to the sudden appearance ofunexpectedsituations, that is;deviations. The cases give an insight into the dynamics ofprojectmanagementand how informal teams are used to increase speed and flexibility. These informal teams could meet when needed in order to discuss and solve problems or changes. Further, in two of the cases, traditionalprojectplanning was not used at the topmanagementlevel to plan and coordinate theprojects. Thus, the cases show that themanagementofprojectsaccording to traditional plans is not the only means of making aprojectsuccessful. Instead, the creation of a flexible organization that can identify, react, and act upon the changes that most likely will occur becomes more crucial in order to be able to successfully deliver theproject. (c) 2006 PICMET.

Place, publisher, year, edition, pages
2006. 2236-2243 p.
National Category
Electrical Engineering, Electronic Engineering, Information Engineering
URN: urn:nbn:se:kth:diva-73019DOI: 10.1109/PICMET.2006.296813ScopusID: 2-s2.0-50649122740ISBN: 1890843148ISBN: 978-189084314-4OAI: diva2:488750
PICMET '06 - Technology Management for the Global Future; Istanbul; 8 July 2006 through 13 July 2006; Category number 06CH37823; Code 73139
QC 20120203Available from: 2012-02-02 Created: 2012-02-01 Last updated: 2012-03-21Bibliographically approved

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Lilliesköld, Joakim
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