What health care managers do: Applying Mintzberg’s structured observation method
2009 (English)In: Journal of Nursing Management, ISSN 0966-0429, E-ISSN 1365-2834, Vol. 17, no 6, 718-729 p.Article in journal (Refereed) Published
Aim The aim of the present study was to explore and describe what characterizes first-and second-line health care managers' use of time. Background Many Swedish health care managers experience difficulties managing their time. Methods Structured and unstructured observations were used. Ten first-and second-line managers in different health care settings were studied in detail from 3.5 and 4 days each. Duration and frequency of different types of work activities were analysed. Results The individual variation was considerable. The managers' days consisted to a large degree of short activities (<9 minutes). On average, nearly half of the managers' time was spent in meetings. Most of the managers' time was spent with subordinates and <1% was spent alone with their superiors. Sixteen per cent of their time was spent on administration and only a small fraction on explicit strategic work. Conclusions The individual variations in time use patterns suggest the possibility of interventions to support changes in time use patterns. Implications for nursing management A reliable description of what managers do paves the way for analyses of what they should do to be effective.
Place, publisher, year, edition, pages
2009. Vol. 17, no 6, 718-729 p.
health care managers, leadership and observational studies, managerial work, nurse managers, time use
Health Care Service and Management, Health Policy and Services and Health Economy
IdentifiersURN: urn:nbn:se:kth:diva-78050DOI: 10.1111/j.1365-2834.2009.01016.xISI: 000283227200007OAI: oai:DiVA.org:kth-78050DiVA: diva2:492286
QC 201202142012-02-072012-02-072012-02-14Bibliographically approved