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A Case Study on Product Development Performance Measurement
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.ORCID iD: 0000-0003-3089-3885
2012 (English)In: Proceedings of The 2012 International Conference on Innovation, Management and Technology, 2012Conference paper, Published paper (Refereed)
Abstract [en]

This paper presents a case study that evaluates the performance of the product development performance measurement system used in a Swedish company that is a part of a global corporate group. The study is based on internal documentation and eighteen indepth interviews with stakeholders involved in the product development process. The results from the case study include a description of what metrics that are in use, how these are employed, and its effect on the quality of the performance measurement system. Especially, the importance of having a well-defined process proved to have a major impact on the quality of the performance measurement system in this particular case.

Place, publisher, year, edition, pages
2012.
Series
IR-EE-ICS 2012:022
Keyword [en]
Outcome metrics, performance drivers, performance
National Category
Electrical Engineering, Electronic Engineering, Information Engineering
Identifiers
URN: urn:nbn:se:kth:diva-78199OAI: oai:DiVA.org:kth-78199DiVA: diva2:492349
Conference
International Conference on Innovation, Management and Technology
Funder
StandUp
Note

QC 20121219

Available from: 2012-02-07 Created: 2012-02-07 Last updated: 2013-04-16Bibliographically approved

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Lagerström, Robert

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