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The impact of the enabling organization on customer satisfaction: banks and their small business customers
KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
2005 (English)Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
2005.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:kth:diva-90134OAI: oai:DiVA.org:kth-90134DiVA: diva2:504208
Conference
ICSB 2005
Note
NQCAvailable from: 2012-02-20 Created: 2012-02-20 Last updated: 2012-03-14Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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