Evaluating Organizational Search Solutions: A Quick, Heuristic and Holistic Approach
Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
This thesis presents a heuristic and holistic method for assessing organizational search solutions. The heuristics by which search solutions should be evaluated have been derived from design best practices as perceived by search experts at a search platform systems integrator known as Findwise. The thesis processes five dimensions of organizational search: business, search governance, user, information management and technology, providing a basis for conducting a search solution audit in a rapid way and from broad perspective. The outcome presented here consists of a set of best practices by which to evaluate a search solution, a guideline for grading compliance and a step by step evaluation method.
Place, publisher, year, edition, pages
Examensarbete INDEK, 2011:151
Search solutions, heuristics, evaluation, audit method
Engineering and Technology
IdentifiersURN: urn:nbn:se:kth:diva-91368OAI: oai:DiVA.org:kth-91368DiVA: diva2:509673