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Evaluating Organizational Search Solutions: A Quick, Heuristic and Holistic Approach
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
2011 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This thesis presents a heuristic and holistic method for assessing organizational search solutions. The heuristics by which search solutions should be evaluated have been derived from design best practices as perceived by search experts at a search platform systems integrator known as Findwise. The thesis processes five dimensions of organizational search: business, search governance, user, information management and technology, providing a basis for conducting a search solution audit in a rapid way and from broad perspective. The outcome presented here consists of a set of best practices by which to evaluate a search solution, a guideline for grading compliance and a step by step evaluation method.

Place, publisher, year, edition, pages
2011.
Series
Examensarbete INDEK, 2011:151
Keyword [en]
Search solutions, heuristics, evaluation, audit method
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:kth:diva-91368OAI: oai:DiVA.org:kth-91368DiVA: diva2:509673
Uppsok
Technology
Supervisors
Examiners
Available from: 2012-03-13 Created: 2012-03-13 Last updated: 2012-03-13Bibliographically approved

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