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Behovet av en genomtänkt kommunikationsstruktur- en studie av ett projektorienterat företag
KTH, School of Engineering Sciences (SCI).
2012 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Every organization goes through the same lifecycle. Through every step in the transformation to a better organization the communication structure changes. In this report there are examples of the communicational disadvantages that is connected to the communicational structure.By choosing to not have a formal communicational design, the manager takes a risk in spreading the information, the interaction, the control and the balance in creativity and constraint.This case organizations problem is that some parts of the organization has made more progress in the communicational structure than other parts. In this case the Collectivity structure has met the Formalized structure.Tha structural differences has came to affect the way of sharing information and it has become a situation where the information about the products is not stored in a safe way from a quality point of view. There is a gap between the two different ways of communicate.In this report I have created a model to identify problems in the communication structure. This is a tool to study the rest of the organization. This model is general and may be used on any organization.

Abstract [sv]

En organisation genomgår olika livscykler. Genom varje steg i utvecklingen förändras organisationens kommunikationsstruktur. I den här rapporten finns exempel på de kommunikativa brister som uppkommit på grund av brister i den kommunikativa strukturen.Genom att inte ha en kommunikationsdesign för den formella kommunikationen utsätter ledningen organisationen för risker i informationsspridning, interaktion, kontroll och balans.Den studerade organisationen har kommit obalans genom att vissa avdelningar har kommit längre i sitt arbete med att formalisera och strukturera sitt arbete, medan andra avdelningar inte har haft samma strukturella utveckling. Interaktionen mellan dessa avdelningar har därför blivit en kommunikativ kulturkrock, där den Kollektiviserade strukturen möter den Formaliserade strukturen.De strukturella skillnaderna genomsyrar även avdelningarnas arbetssätt och innebär en brist ur kvalitetssynpunkt, då de båda strukturerna inte är överlappande.I rapporten har även en modell för att identifiera kommunikativa brister framtagits, för att caseföretaget ska kunna arbeta vidare med andra delar av organisationen och utreda sin kommunikativa struktur ytterligare. Modellen är av allmän karaktär och kan appliceras på en godtycklig organisation.

Place, publisher, year, edition, pages
2012.
Keyword [en]
Organizational structure, communication structure, formal communication, informal communication.
National Category
Learning
Identifiers
URN: urn:nbn:se:kth:diva-93442OAI: oai:DiVA.org:kth-93442DiVA: diva2:516081
External cooperation
Tobii Technology
Subject / course
Technology and Learning
Educational program
Master of Science in Engineering - Engineering and of Education
Uppsok
Technology
Supervisors
Examiners
Available from: 2012-04-17 Created: 2012-04-17 Last updated: 2013-03-19Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
  • rtf