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Creation & Deployment of Voice Browsing Services
KTH, Superseded Departments, Teleinformatics. (CCSlab)
1999 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Making the World Wide Web accessible trough audio interfaces (voice browsing) would provide many benefits. Far more people today have access to phones than have access to computers, further more, cellular phones allow user-mobility. Traditional Interactive Voice Response (IVR) applications have so far been restricted to the POTS network. However, a combination of Internet and IVR technologies could make voice browsing on the WWW possible. IVR services can with many benefits be described with customised markup languages instead of the traditional programming languages that are used today. The services can be published on the web using the same tools as in graphical Web publishing.

In this paper, existing conversational markup languages are presented and evaluated together with suggestions for improvements. The benefits of the Extensible Markup Language in web publishing are studied with the conclusion that it would provide the best available base a future conversational markup standard.

Requirements for a voice browser are suggested and possible media platforms are evaluated and discussed. The design of a voice browser is presented and discussed together with experiences gained from an implementation task.

This paper concludes that voice browsing on the WWW will become a common way of web interaction within a not too distant future. The techniques necessary already exists. The benefits and opportunities that it offers will drive the development of necessary standards as well as the growth of content provide[r]s and users[.]

Place, publisher, year, edition, pages
1999. , 105 p.
Keyword [en]
web services
National Category
Communication Systems
URN: urn:nbn:se:kth:diva-95080OAI: diva2:526594
Educational program
Master of Science in Engineering - Electrical Engineering
1999-10-04, Seminar room "Telegrafen", Isafjordsgatan 22, Kista, 08:30 (English)
Available from: 2012-06-20 Created: 2012-05-14 Last updated: 2013-09-09Bibliographically approved

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