Secure e-government services: A comparative analysis of e-government maturity models for the developing regions - The need for security services
2012 (English)In: International Journal of Electronic Government Research, ISSN 1548-3886, Vol. 8, no 1, 1-25 p.Article in journal (Refereed) Published
E-Government offers many benefits to government agencies, citizens and the business community. However, e-Government services are prone to current and emerging security challenges posing potential threats to critical information assets. Securing it appears to be a major challenge facing governments globally. Based on the international security standards - the paper thoroughly investigates and analyzes eleven e-government maturity models (eGMMs) for security services. Further, it attempts to establish a common frame of reference for eGMM critical stages. The study utilizes the Soft Systems Methodology (SSM) of scientific inquiry/ learning cycle adopted from Checkland and Scholes. The findings show that security services (technical and non-technical) are lacking in eGMMs - implying that eGMMs were designed to measure more quantity of offered e-government services than the quality of security services. Therefore, as a step towards achieving secure e-government services the paper proposes a common frame of reference for eGMM with five critical stages. These stages will later be extended to include the required security services.
Place, publisher, year, edition, pages
2012. Vol. 8, no 1, 1-25 p.
Developing Regions, E-Government, E-Government Maturity Model, Information Security, Security Services
IdentifiersURN: urn:nbn:se:kth:diva-97723DOI: 10.4018/jegr.2012010101ScopusID: 2-s2.0-84860519899OAI: oai:DiVA.org:kth-97723DiVA: diva2:533690
QC 201206142012-06-142012-06-142014-01-23Bibliographically approved