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Ledarskapsprogram för innovation
KTH, School of Industrial Engineering and Management (ITM).
KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.).
2007 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Innovation Leadership Program : An initiative to enhance the utilization level of the internal competence (English)
Abstract [en]

 

Since the 28

thof May the project to develop an internal Innovation Leadership Program (ILP)

on Accenture has been running and came to an end in November the same year. The task

was formed into a master thesis and given to two students at the Royal Institute of

Technology in Sweden.

Since the start the content and structure of the ILP has been established based on the results

of a theoretical study, a gap analysis and an external and internal benchmarking. The theoretical

study focused on articles, books and lectures about innovation, creativity and pedagogy. Subjects

such as leadership, motivation, reflection and coaching were studied as well, but in a smaller scale.

The gap analysis consisted of eleven interviews with people from different career levels within

Accenture and the goal was to establish the view of innovation and creativity among the employees.

The interviews also asked about the knowledge the participants had about Technology Lab in order

to get insight of how to improve their communication and cooperation with people in client projects.

Internally a similar program was studied called Minority Leadership program, whom will not be

described further in this report, to get inspiration. The external benchmarking was conducted on

Stanford and was very successful. It gave inspiration to program structure and how to put across

subject areas of the content to the program participants.

The gained insight reported of concern among the employees to not be able to deliver feasible

solutions in time to their clients due to the increased time consumption and risk accompanied with

heightened levels of creativity. They also worried about loosing career opportunities as consequence

of the previous. When it came to the cooperation and communication with Technology Lab both

parties turned out to be lacking in tools, knowledge and yet again in time.

The initial purposes for the project have been altered and reshaped during the project due to different

circumstances, but

the final and definitive purposeswere formulated after the result of the

benchmarking and analysis is as follows;

•To enhance Accenture business opportunities

To contribute to Accenture’s brand development, to give clients of Accenture confirmation

that the organization is innovative

To attract the best candidate by showing innovative projects.

If necessary, to create a common definition of innovation and creativity throughout the

organization.

To initiate an innovation network that connects innovative individuals throughout the

organization to each other

To facilitate and improve potential channels for Technology Lab in order to enhance their

profitable activities

Based on these purposes the program will consist of a theoretical part and a practical part. The

theoretical part will be discussed during a two-day kickoff. During the practical part the participants

will be given the assignment to observe, evaluate and improve another project in pairs.

So, why implement or attend ILP? The opportunities generated by implementing ILP enable

Accenture to gather their innovative competence in innovative networks and in that way be able to

utilize their capability completely. This can eventuate in new business opportunities and make

Accenture differentiate themselves further and in that way stay ahead of the competition

Abstract [sv]

Sedan den 28:e maj har projektet bestående av utvecklandet av ett Innovation Leadership

Program (ILP) på Accenture fortlöpt och avslutats i November samma år. Uppdraget

gjordes som ett examensarbete och tilldelades två studenter på Kungliga Tekniska

Högskolan.

Innehållet och uppbygnaden av ILP har baserats på resultaten av en teoristudie, en

gapanalys och en extern och en intern benchmarking. Teoristudien fokuserade på artiklar, böcker och

föreläsningar om ämnena innovation, kreativitet och pedagogik. Ämnen som ledarskap, motivation,

reflektion och coaching studerades även, men i en mindre omfattning. Gapanalysen bestod av elva

intervjuer med människor från olika karriärnivåer inom Accenture, målet var att få en bild av de

anställdas uppfattning av innovation och kreativitet. I intervjuerna frågades även om de anställdas

kunskap om Technology Labs för att förstå hur man kan effektivisera kommunikationen och

samarbetet mellan dessa. Inom Accenture för inspiration, studerades ett snarlikt program kallat

Minority Leadership Program, detta kommer inte nämnas vidare i rapporten. Den externa

benchmarkingen genomfördes på Stanford i Kalifornien och visade sig vara en framgång. Den gav

inspiration till programstrukturen och närmare hur de olika ämnena kunde inövas av deltagarna.

Den erhållna insikten visade oro bland de anställda, oro över att inte kunna leva upp till en lika hög

kvalitet i leveranserna på grund av utökad tidsåtgång och risk vid införandet av utökad kreativitet i

projekten. Oron gällde även uteblivna karriärmöjligheter. Gällande sammarbetet Technology Labs

och konsulter visade det sig att båda parter ansåg en brist i verktyg, kunskap och även här, tid.

Dom inledande syftena med projektet har förändrats och ombildats under projektets gång, men de

slutliga och definitiva syftena

blev formulerade efter resultaten av benhmarkingen. De inledande

syftena:

Att utöka Affärsmöjligheter för Accenture.

Bidra till varumärkesutvecklingen för Accenture, ge dess klienter en bekreftelse att Accenture

är Innovativt.

Locka de bästa kandidaterna med mer Innovativa projekt.

Om behövligt, inom organisationen skapa en gemensam definition av innovation och

kreativitet

Initiera ett innovationsnätverk som förenar innovative individer inom organisationen med

varandra.

Att effektivisera befintliga och skapa nya kanaler för Technology Labs för utökandet av deras

lönsamma aktiviteter.

Baserat på dessa syften fick programmet bestå av en teori och en praktisk del. Den teoretiska delen

ska genomgås under en två dagars kickoff. Under den praktiska delen kommer deltagarna bli

tilldelade uppdrag att observera, bedömma och förbättra projekt.

Slutligen, varför skapa ett eller deltaga i ILP? Via införandet av ILP ges Accenture möjligheter att

samla deras latent Innovativa kompetens i nätverk och via detta nyttigöra kapasiteten till fullo. Detta

kan resultera i nya affärsmöjligheter och tillåta Accenture differentiera sig vidare oh via detta skapa

distans till konkurrensen.

Place, publisher, year, edition, pages
2007.
Series
MMK 2007:78 MCE164
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:kth:diva-100923OAI: oai:DiVA.org:kth-100923DiVA: diva2:545859
External cooperation
Accenture,Kirsti Kierulf
Uppsok
Technology
Supervisors
Examiners
Available from: 2012-08-21 Created: 2012-08-21 Last updated: 2012-08-21Bibliographically approved

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