Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Comparing two software emergency process models
KTH, School of Information and Communication Technology (ICT), Software and Computer systems, SCS.ORCID iD: 0000-0002-1780-0683
2012 (English)In: 2012 International Conference on Software and System Process, ICSSP 2012 - Proceedings, IEEE , 2012, 150-159 p.Conference paper, Published paper (Refereed)
Abstract [en]

Organizations need guidance on how to efficiently manage emergency software problems. Such guidance, however, is available in only one process model today, CM3: Emergency Problem Management. In this paper, we compare CM3: Emergency Problem Management with an industrial software emergency process model. Our comparison results lead to the extensions of CM3: Emergency Problem Management with a pre-alert phase and a co-ordination of the management of emergency software problems with a crisis management process.

Place, publisher, year, edition, pages
IEEE , 2012. 150-159 p.
Keyword [en]
alert phases, incident, maintenance, operational levels, severity algorithm, software process, Comparison result, Crisis management, Industrial software, Operational level, Problem management, Process model, Software problems
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-101559DOI: 10.1109/ICSSP.2012.6225960Scopus ID: 2-s2.0-84864339119ISBN: 978-146732352-9 (print)OAI: oai:DiVA.org:kth-101559DiVA: diva2:548536
Conference
2012 International Conference on Software and System Process, ICSSP 2012; Zurich; 2 June 2012 through 3 June 2012
Note

QC 20120831

Available from: 2012-08-31 Created: 2012-08-30 Last updated: 2013-10-01Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full textScopus

Authority records BETA

Kajko-Mattson, Mira

Search in DiVA

By author/editor
Kajko-Mattson, Mira
By organisation
Software and Computer systems, SCS
Computer and Information Science

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 45 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf