Patient Quality Effects from Lean Healthcare: An Empirical Investigation
2012 (English)In: NES2012 Proceedings.: Ergonomics for sustainability and growth / [ed] Ann-Beth Antonsson, Göran Hägg, Stockholm: KTH Royal Institute of Technology, 2012Conference paper (Refereed)
The use of Lean in healthcare settings has become common in Swedish hospitals. However, the effects from Lean on patients have not been studied extensively. This paper contributes to our understanding of this question, based on 24 semi-structured interviews in three municipal care units and three units in hospitals. The results indicate that there may be a positive link between Lean activities and quality of care. However, it is plausibly a weak link, heavily modulated by non-Lean factors. Thus, we need more empirical research to understand the causal link between patient safety and quality of care from Lean Healthcare.
Place, publisher, year, edition, pages
Stockholm: KTH Royal Institute of Technology, 2012.
Lean Production, healthcare, elderly care, patient quality
Production Engineering, Human Work Science and Ergonomics
IdentifiersURN: urn:nbn:se:kth:diva-101703ISBN: 978-91-637-1150-3OAI: oai:DiVA.org:kth-101703DiVA: diva2:548716
NES2012. The 44th Annual International Nordic Ergonomics and Human Factors Society Conference
QC 201305242012-08-312012-08-312013-05-24Bibliographically approved