Estimating Citizen Alertness in Crises using Social Media Monitoring and Analysis
2012 (English)In: Proceedings of the IEEE European Intelligence and Security Informatics Conference 2012 (EISIC 2012), IEEE Computer Society, 2012, 189-196 p.Conference paper (Refereed)
The use of social media for communication and interaction is becoming more and more frequent, which is also the case during crises. To monitor social media may therefore be a useful capability from a crisis management perspective, both for detecting new or emergent crises, as well as for getting a better situation awareness of how people react to a particular crisis. The work presented in this paper is part of the EU research project Alert4All, having the overall goal of improving the effectiveness of alert and communication toward the population in crises.
Place, publisher, year, edition, pages
IEEE Computer Society, 2012. 189-196 p.
Crisis management, social media monitoring, text analysis, web mining
IdentifiersURN: urn:nbn:se:kth:diva-109268DOI: 10.1109/EISIC.2012.23ScopusID: 2-s2.0-84868597583ISBN: 978-1-4673-2358-1OAI: oai:DiVA.org:kth-109268DiVA: diva2:580732
IEEE European Intelligence and Security Informatics Conference 2012 (EISIC 2012), Odense, 22 August 2012 through24 August 2012
QC 201301102012-12-262012-12-262013-01-10Bibliographically approved