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Facilitating control in growing organizations: A study of new requirements on systematization
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Economics and Management (Div.). KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Economics and Management (Div.). KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
2013 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Organizational growth poses new challenges for top management. In small organizations, coordination and communication is spontaneous and require little structure to be efficient. However, as the organization grows, the increased number of individuals requires a larger amount of coordination and communication.

In this study, our purpose is to increase understanding of why growing companies are experiencing challenges with coordination as well as to increase organizational control. To fulfill this, we study one organization in particular. In order to find a sustainable solution, we investigate why these challenges are experienced. We argue that addressing the underlying causes for experiencing these challenges is the most effective solution in the way that it ensures that the same challenges do not recur. Therefore, the relationship between the challenges that are articulated by the organization and the underlying causes for the challenges is central to our study.

Our study shows that our object of study would benefit from an increased internal focus to enable for long-term growth. This finding supports several existing models for organizational growth. Our object of study currently employs few systematized internal processes and is in need of further systematization with regards to several aspects, such as strategy development and implementation and organizational control. Our study further shows that a lack of systematization on a managerial level leads to ambiguities that are translated to the operational level. This explains the discrepancies between the challenges that are expressed by the organization and their underlying causes.

Abstract [sv]

Organisatorisk tillväxt innebär nya utmaningar för företagsledningen. I små organisationer sker koordination och kommunikation spontant och kräver inte särskilt mycket struktur för att vara effektiv. När organisationen växer, gör emellertid det ökade antalet individer så att mer koordination och kommunikation behövs.

Vårt syfte med denna studie är att öka förståelse för varför växande företag upplever utmaningar med koordination samt att öka organisatorisk kontroll. För att uppnå detta studerar vi en specifik organisation. För att hitta en hållbar lösning, så undersöker vi varför dessa utmaningar upplevs. Vi menar att detta är den mest effektiva lösningen på så sätt att man genom att adressera de underliggande orsakerna till att utmaningarna upplevs kan säkerställa att samma utmaningar inte återuppstår vid ett senare tillfälle. Således blir kopplingen mellan de utmaningar som artikuleras av organisationen och dess underliggande orsaker en central del i vår studie.

Vår studie visar på att vårt fallföretag skulle gynnas av ett ökat internt fokus. Detta ökade interna fokus skulle möjliggöra för långsiktig tillväxt. Denna upptäckt stödjer flertalet befintliga modeller för organisatorisk tillväxt. Vårt fallföretag har i nuläget få systematiserade interna processer och är i behov av ökad systematisering utav flera aspekter, bland annat strategiarbete och organisatorisk kontroll. Vår studie visar även att en bristande systematisering på ledningsnivå leder till tvetydigheter som fortplantar sig till den operationella nivån. Detta förklarar diskrepansen mellan de utmaningar som artikuleras av organisationen och dess underliggande orsaker.

Place, publisher, year, edition, pages
2013. , 112 p.
Series
Examensarbete INDEK, 2013:54
Keyword [en]
Organizational growth, organizational control, strategy, standardization, systematization, coordination, long-term growth, decision making
Keyword [sv]
Organisatorisk tillväxt, organisatorisk kontroll, strategi, standardisering, systematisering, samordning, långsiktig tillväxt, beslutsfattande
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:kth:diva-124079OAI: oai:DiVA.org:kth-124079DiVA: diva2:632642
Educational program
Master of Science in Engineering - Industrial Engineering and Management
Supervisors
Examiners
Available from: 2013-07-02 Created: 2013-06-25 Last updated: 2013-07-02Bibliographically approved

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