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Mätmetod och mätetal på tjänster utifrån ett kundperspektiv
KTH, School of Industrial Engineering and Management (ITM), Applied Mechanical Engineering (KTH Södertälje).
KTH, School of Industrial Engineering and Management (ITM), Applied Mechanical Engineering (KTH Södertälje).
2013 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesisAlternative title
Method of measurement and metrics for services from a customer perspective (Swedish)
Place, publisher, year, edition, pages
2013.
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:kth:diva-124268OAI: oai:DiVA.org:kth-124268DiVA: diva2:633982
Educational program
Master of Science - Applied Logistics
Examiners
Available from: 2013-06-28 Created: 2013-06-28 Last updated: 2013-06-28Bibliographically approved

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fulltext(4786 kB)774 downloads
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File name FULLTEXT02.pdfFile size 4786 kBChecksum SHA-512
bc06e02d158ab2e774d9ac6aaaf0aea6bc2c34999dbe59d6e49b47038471e1057b639a27372703eab4ae437c52ea4e50f3606002febaab0d9af62a87aca598b3
Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf