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The Relationship between Project Complexity and Delay: Case Study of ERP Implementation Projects in Russia
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.ORCID iD: 0000-0001-7338-1404
Umeå University, Umeå School of Business and Economics.
2013 (English)In: IAMOT 2013 Proceedings: Science, Technology and Innovation in the Emerging Markets Economy., 2013Conference paper (Refereed)
Abstract [en]

The paper investigates the intricate relationship between project complexity and project delay in an empirical study. The research is conducted in the context of Enterprise Resource Planning (ERP) system implementation projects in an industrial setting, which are inherently complex and often record delays. The study has a qualitative nature and adopts an inductive approach. Nine ERP-implementation project case studies have been examined with semi-structured interviews as the main data collection method. The study contributes to the project management research field by verifying and augmenting the existing frameworks on reasons for project delay and project complexity categories as well as by describing their interplay in the ERP implementation context. The paper concludes with the discussion of the possible future lines of inquiry and managerial implications of the study, highlighting potential problematic areas and discussing possible managerial responses.

Place, publisher, year, edition, pages
Keyword [en]
project complexity, complexity theory, ERP implementation, project delay, reasons for delay, project management
National Category
Business Administration
URN: urn:nbn:se:kth:diva-128600ISBN: 0-9815817-6-5OAI: diva2:648309
22nd International Conference for Management of Technology, Porto Alegre, Brazil, 14-18 April.

QC 20140326

Available from: 2013-09-15 Created: 2013-09-15 Last updated: 2014-03-26Bibliographically approved

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