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Mobile ticketing: It is not only about 'cashlessness"
KTH, School of Information and Communication Technology (ICT), Communication Systems, CoS, Radio Systems Laboratory (RS Lab). KTH, School of Information and Communication Technology (ICT), Centres, Center for Wireless Systems, Wireless@kth.
KTH, School of Information and Communication Technology (ICT), Communication Systems, CoS, Radio Systems Laboratory (RS Lab). KTH, School of Information and Communication Technology (ICT), Centres, Center for Wireless Systems, Wireless@kth.ORCID iD: 0000-0001-8350-9440
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.ORCID iD: 0000-0003-1226-2799
2013 (English)In: Proceedings of the Second International Cashless Society Roundtable (ICSR): 17 & 18, 2013 / [ed] Fergal Carton and Jonas Hedman, 2013, 20-22 p.Conference paper, Published paper (Refereed)
Abstract [en]

A mobile payment service is much more than the transaction, the payment is one part but other types of services and values can be added. In a Swedish research project with public transportation companies KTH researchers look into mobile services for the public transport. The mobile services include integrated solutions for information services, ticketing and payments. For the public transport sector, payment and ticket solutions is one way to attract new types of customers, to decrease barriers for users and to increase the use of public transport in general. These mobile services mainly target segment that do not use public transport on a daily basis, both car drivers (that never or seldom use public transport) and those that quite often (but not always) use public transport. From a research perspective, it is interesting to study mobile services for public transport since it is used by many persons – and often. If mobile payments can take off in this area it may be an “island” that can grow.

Place, publisher, year, edition, pages
2013. 20-22 p.
Keyword [en]
Mobile ticketing, Mobile payment, SMS ticket
National Category
Communication Systems Business Administration
Research subject
SRA - ICT
Identifiers
URN: urn:nbn:se:kth:diva-133718OAI: oai:DiVA.org:kth-133718DiVA: diva2:662992
Conference
Second International Cashless Society Roundtable (ICSR), Dublin, Ireland, 17-18 April, 2013
Funder
Wireless@kth, 6507
Note

QC 20131111

Available from: 2013-11-08 Created: 2013-11-08 Last updated: 2013-11-25Bibliographically approved

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Abstract(153 kB)149 downloads
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Apanasevic, TatjanaArvidsson, Niklas

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