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Coordination in highly-specialized care networks
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-8200-2418
2013 (English)In: Proc. ACM Conf. Comput. Support. Coop. Work CSCW, 2013, 143-148 p.Conference paper (Refereed)
Abstract [en]

We present a field study of coordination of work in centralized highly-specialized gastro surgical care, with a large number of patients being routinely referred from participating referral hospitals. We provide a description of the organization and coordination of work at the clinic where surgery is performed in this process. A key part of the study is the description of a "Coordinator" role and a fairly rigid workflow system referred to as the Care Chain that is used to help manage interdependencies within the care process.

Place, publisher, year, edition, pages
2013. 143-148 p.
, Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
Keyword [en]
Coordination, CSCW, Ethnography, Gatekeeper, Healthcare, Workflow system, Work-flow systems, Health care, Interactive computer systems, Surgery, Computer supported cooperative work
National Category
Human Computer Interaction
URN: urn:nbn:se:kth:diva-134669DOI: 10.1145/2441955.2441992ScopusID: 2-s2.0-84874870707ISBN: 9781450313322OAI: diva2:677769
2013 2nd ACM Conference on Computer Supported Cooperative Work Companion, CSCW 2013, 23 February 2013 through 27 February 2013, San Antonio, TX

QC 20131210

Available from: 2013-12-10 Created: 2013-11-27 Last updated: 2013-12-10Bibliographically approved

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