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Thrilled by the discourse, suffering through the experience: Emotions in project-based work
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Organization and management.
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Organization and management.ORCID iD: 0000-0002-5479-2563
Université de Québec à Montréal.
2014 (English)In: Human Relations, ISSN 0018-7267, E-ISSN 1741-282X, Vol. 67, no 11, 1383-1412 p.Article in journal (Refereed) Published
Abstract [en]

In this article, we study emotional processes associated with the project management discourse. Employing a constructionist approach where emotions are experienced within an ordering discursive context, the study identifies four distinct emotional processes associated with the invocation of the project management discourse in daily work practices. From a study of theatre and opera house employees, we suggest that the project management discourse tends to normalize feelings of rigidity and weariness in project-based work, while emphasizing projects as extraordinary settings creating thrill and excitement. Moreover, we argue that this discourse is invoked in ways that lead individuals to internalize emotional states related to chaos and anxiety, while ascribing feelings of certainty and confidence to external organizational norms and procedures. The study highlights how employees construct project-based work as a promise of exciting adventures experienced under conditions of rational control, but also how the negative and suppressed aspects of project-based work are constructed as inevitable and to be endured. Through these emotional processes, the project management discourse is sustained and reinforced.

Place, publisher, year, edition, pages
2014. Vol. 67, no 11, 1383-1412 p.
Keyword [en]
creative industries, critical management studies, discourse analysis, managerialism, project management, work environment
National Category
Business Administration
Identifiers
URN: urn:nbn:se:kth:diva-137438DOI: 10.1177/0018726713520022ISI: 000345965700004Scopus ID: 2-s2.0-84901857088OAI: oai:DiVA.org:kth-137438DiVA: diva2:679008
Note

QC 20150108

Available from: 2013-12-13 Created: 2013-12-13 Last updated: 2017-12-06Bibliographically approved

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Packendorff, Johann

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
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  • vancouver
  • Other style
More styles
Language
  • de-DE
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  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
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  • asciidoc
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