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Two case studies in using chatbots for security training
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV. Department of Computer and Systems Sciences, Stockholm University. (SecLab)
2013 (English)In: IFIP Advances in Information and Communication Technology, 2013, 265-272 p.Conference paper (Refereed)
Abstract [en]

This paper discusses the result of two case studies performed in a large international company to test the use of chatbots for internal security training. The first study targeted 26 end users in the company while the second study examined 80 security specialists. From a quantitative analytical perspective there does not appears to be any significant findings when chatbots are used for security training. However there does appear to be qualitative data that suggest that the attitudes of the respondents appear to be more positive to security when chatbots are used than with the current traditional e-learning security training courses at the company.

Place, publisher, year, edition, pages
2013. 265-272 p.
, IFIP Advances in Information and Communication Technology, ISSN 1868-4238 ; 406
Keyword [en]
Chatbots, Security awareness training
National Category
Information Systems Computer Science
URN: urn:nbn:se:kth:diva-139129DOI: 10.1007/978-3-642-39377-8_31ScopusID: 2-s2.0-84890759586ISBN: 9783642393761OAI: diva2:686046
8th IFIP WG 11.8 World Conference on Information Security Education, WISE 8; Auckland, New Zealand, 8-10 July 2013

QC 20140110

Available from: 2014-01-10 Created: 2014-01-07 Last updated: 2014-01-23Bibliographically approved

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