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A model for determining what user behavior to strive for in persuasive technology
KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
2013 (English)In: Proc Hum Factors Ergon Soc, 2013, 1840-1843 p.Conference paper (Refereed)
Abstract [en]

Persuasive technology is a framework for designing with the intent to influence user's behavior. However, it is assumed that the designer knows exactly what user behavior to design for, which is not always the case. In this paper, a model is proposed for specifying micro-level behavior goals from the macro-level goal of the system. The principle is exemplified through a hypothetical system for financial advice.

Place, publisher, year, edition, pages
2013. 1840-1843 p.
, Proceedings of the Human Factors and Ergonomics Society, ISSN 1071-1813
Keyword [en]
Persuasive technology, User behaviors, Human engineering, Technology, Behavioral research
National Category
Computer Science
URN: urn:nbn:se:kth:diva-139439DOI: 10.1177/1541931213571411ScopusID: 2-s2.0-84889867753ISBN: 9780945289432OAI: diva2:688193
57th Human Factors and Ergonomics Society Annual Meeting - 2013, HFES 2013, 30 September 2013 through 4 October 2013, San Diego, CA

QC 20140116

Available from: 2014-01-16 Created: 2014-01-13 Last updated: 2014-01-16Bibliographically approved

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Heyman, Susanna
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Centre for Banking and Finance, Cefin
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ReferencesLink to record
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