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Obstacles to investments in mobile payments: The perspective of merchants: Work in progress
KTH, School of Information and Communication Technology (ICT), Communication Systems, CoS, Radio Systems Laboratory (RS Lab). KTH, School of Information and Communication Technology (ICT), Centres, Center for Wireless Systems, Wireless@kth.ORCID iD: 0000-0001-8350-9440
2013 (English)Conference paper (Refereed)
Abstract [en]

The main objective of the ongoing research is to investigate obstacles and driving forces affecting merchants’ decision to invest in mobile payment solutions. The core aim of this paper is to present initial results of a desktop analysis revealing the current market situation, identifying main players, and estimating the structure of investment costs. In order to do that available secondary information was analyzed.

The conducted analysis served to identify market fragmentation existing in the Swedish market due to existence of a number of competing mobile payment solutions. Another finding allows making conclusion, that retailers select to adopt already existing solutions, rather than developing own. Finally, the size of an organization and financial resources are important when making a decision to invest in a new payment solution.

Place, publisher, year, edition, pages
Keyword [en]
Mobile Payment Services, Organizational Acceptance of Technology, Diffusion of Innovations, Service Adoption, Mobile commerce, M-commerce
National Category
Communication Systems Business Administration
Research subject
URN: urn:nbn:se:kth:diva-137966OAI: diva2:690994
CMI International Conference on Developing the future ICT infrastructure – technologies, markets, and policies, Aalborg University Copenhagen, Copenhagen, November 28–29, 2013
Wireless@kth, 6507

QC 20140602

Available from: 2014-01-26 Created: 2013-12-17 Last updated: 2014-06-02Bibliographically approved

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Apanasevic, Tatjana
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ReferencesLink to record
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