From Vision to Transition: Exploring the Potential for Public Information Services to Facilitate Sustainable Urban Transport
2014 (English)Licentiate thesis, comprehensive summary (Other academic)
Background: Policy initiatives to promote sustainable travel through the use of Internet based public information systems have increased during the last decade. Stockholm, in being one of the first cities in Europe to implement an Internet based service for facilitating sustainable travel is believed to be a good candidate for an analysis of key issues for developing sustainable travel planning services to the public.
Aim: This thesis investigates the past development of two Stockholm based public information systems and their services in order to draw lessons on how to better provide for a public information service geared towards facilitating environmentally sustainable travel planning through information and communications technology. The overall goal of the thesis is to contribute to an understanding on how to better design and manage current and future attempts at facilitating sustainable travel planning services based on historical case studies.
Approach: The thesis draws ideas from the concept of organizational responsiveness – an organization’s ability to listen, understand and respond to demands put to it by its internal and external stakeholders – in order to depict how well or not the two public information systems and their owners have adapted to established norms and values of their surroundings.
Results: Overall, the findings from the historical case studies suggest that organizations attempting to provide sustainable travel planning to the public need to design and manage their systems in such a way that it responds to shifting demands on how to provide for information. Implementing and embedding new technologies involves complex processes of change both at the micro level – for users and practitioners of the service – and at the meso level for the involved public service organizations themselves. This condition requires a contextualist framework to analyze and understand organizational, contextual and cultural issues involved in the adoption of new technologies and procedures.
Conclusions: The thesis concludes with a discussion on how the findings from the historical case studies may provide lessons for both current and future attempts at providing public information systems geared towards facilitating environmentally sustainable travel planning to the public. Historical examples and issues concerning collective intelligence and peer to peer based forms of designing, producing and supervising public information services identified throughout the study are looked upon and discussed in terms of their possible role in increasing the potential for public information services to facilitate sustainable urban transport.
Place, publisher, year, edition, pages
Stockholm: KTH Royal Institute of Technology, 2014. , 50 p.
TRITA-HOT, ISSN 0349-2842 ; 2069
Collective intelligence; Peer to peer based production; Social media networking; Public information systems; Information and communication technology (ICT); Organizational responsiveness; Historical analysis; History of technology; Sustainable urban transport
History of Technology Communication Studies Human Aspects of ICT Information Systems, Social aspects Media Studies Social Anthropology Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Research subject History of Science, Technology and Environment; Information and Communication Technology
IdentifiersURN: urn:nbn:se:kth:diva-143218ISBN: 978-91-7595-055-6OAI: oai:DiVA.org:kth-143218DiVA: diva2:706104
2014-04-14, E3, Osquarsbacke 14, KTH, Stockholm, 10:00 (English)
Juhlin, Oskar, Professor
Gullberg, Anders, Adjunct ProfessorKaijser, Arne, ProfessorHöjer, Mattias, Professor
ProjectsTRACS, Travel Planner for Sustainable Cities
QC 201403192014-03-192014-03-192016-02-12Bibliographically approved
List of papers