The role of the business incubator manager.: A case study of management techniquesin needs identification
Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Business incubators have been established around the world in order to assist the new wave of entrepreneurs in starting and growing their start-ups. With time, new mechanisms and initiatives are put in practice by the managers of these centers aiming at delivering a better support to these new ventures. This research exposes and analyzes the management techniques in the four pre-established business incubator components; pre-incubation, selection, business support and networking; In order to reach a detailed understanding of these management techniques in incubators, interviews with managers of 7 Swedish business incubators were performed, with special curiosity in how these try to seek and meet the entrepreneurs’ needs. The analysis was done by a case study interacting with managers and business advisors in order to explain the subjective meaning of these management techniques and depict what the managers are becoming in the social phenomena which take place in these institutions.
Furthermore, the needs of the entrepreneurs are evolving along time due to the increasing competition and dynamism of the markets and new entry factors such as internet and globalization. Therefore, managers have acquired new dimensions as entrepreneur helpers in order to fulfill the new challenges and obstacles the entrepreneurs have to overcome. This research ends with a discussion based in a set of roles attributable to the managers of these organizations, studying how this professional has developed his/her profile towards a higher performance in driving both, the business incubator and the assistance delivered to his/her
tenants. Through this study, it has been observed that managers accomplish tasks which go further than being mere advisors or problem solvers. Nowadays, these professionals motivate a better schedule of their tenants’ activities wearing the hat as project managers; offer emotional support by becoming friends or peers; or acquire the role of event host in order to interconnect their fostered firms aiming at increasing their knowledge by sharing experiences while identifying their difficulties.
Place, publisher, year, edition, pages
2012. , 80 p.
business incubators, management techniques, start-ups, entrepreneurship.
Economics and Business
IdentifiersURN: urn:nbn:se:kth:diva-143892OAI: oai:DiVA.org:kth-143892DiVA: diva2:709429