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The role of the business incubator manager.: A case study of management techniquesin needs identification
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Organization and management.
2012 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Business incubators have been established around the world in order to assist the new wave of entrepreneurs  in  starting  and  growing  their  start-ups.  With  time,  new  mechanisms  and initiatives are put in practice by the managers of these centers aiming at delivering a better support  to  these  new  ventures.  This  research  exposes  and  analyzes  the  management techniques  in  the  four  pre-established  business  incubator  components;  pre-incubation, selection, business support and networking; In order to reach a detailed understanding of these management techniques in incubators, interviews with managers of 7 Swedish business incubators were performed, with special curiosity in how these try to seek and meet the entrepreneurs’ needs.  The analysis was done by a case study interacting with managers and business advisors in order to explain the subjective meaning of these management techniques and depict what the managers are becoming in the social phenomena which take place in these institutions.

Furthermore, the needs of the entrepreneurs are evolving along time due to the increasing competition  and  dynamism  of  the  markets  and  new  entry  factors  such  as  internet  and globalization. Therefore, managers have acquired new dimensions as entrepreneur helpers in order to fulfill the new challenges and obstacles the entrepreneurs have to overcome. This research ends with a discussion based in a set of roles attributable to the managers of these organizations, studying how this professional has developed his/her profile towards a higher performance in driving both, the business incubator and the assistance delivered to his/her


tenants. Through this study, it has been observed that managers accomplish tasks which go further than being mere advisors or problem solvers. Nowadays, these professionals motivate a  better  schedule  of  their  tenants’  activities  wearing  the  hat  as  project  managers;  offer emotional support by becoming friends or peers; or acquire the role of event host in order to interconnect their fostered firms aiming at increasing their knowledge by sharing experiences while identifying their difficulties.

Place, publisher, year, edition, pages
2012. , 80 p.
Keyword [en]
business incubators, management techniques, start-ups, entrepreneurship.
National Category
Economics and Business
URN: urn:nbn:se:kth:diva-143892OAI: diva2:709429
Available from: 2014-04-16 Created: 2014-04-01 Last updated: 2014-04-16Bibliographically approved

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