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Psychometric properties of the feedback orientation scale among south african salespersons
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial marketing.
2014 (English)In: Psychological Reports, ISSN 0033-2941, Vol. 114, no 1, 126-133 p.Article in journal (Refereed) Published
Abstract [en]

Feedback to employees is an important management tool, and the literature demonstrates that it has a positive effect on learning, motivation, and job performance. This study investigates in a non-U.S. context the psychometric properties of the Feedback Orientation Scale. Data were gathered from a sample of 202 salespersons from a large South African firm within the industrial fuels and lubricants sector. Confirmatory Factor Analysis provided evidence for the intended dimensionality, reliability, and convergent and discriminant validity of the scale.

Place, publisher, year, edition, pages
2014. Vol. 114, no 1, 126-133 p.
Keyword [en]
converter, top blown, simplified model, mixing time, cavity
National Category
Psychology Economics and Business Social Sciences
URN: urn:nbn:se:kth:diva-143999DOI: 10.2466/08.03.PR0.114k12w5ISI: 000332071000010ScopusID: 2-s2.0-84894835982OAI: diva2:710054

QC 20140404

Available from: 2014-04-04 Created: 2014-04-04 Last updated: 2014-12-18Bibliographically approved

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Lilford, Neil
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