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Measuring quality across the whole journey
KTH, School of Architecture and the Built Environment (ABE), Transport Science, Transport and Location Analysis. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Transport Studies, CTS.ORCID iD: 0000-0002-4506-0459
KTH, School of Architecture and the Built Environment (ABE), Transport Science, Transport and Location Analysis.ORCID iD: 0000-0001-7124-7164
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2014 (English)In: Contemporary Ergonomics and Human Factors 2014: Proceedings of the international conference on Ergonomics & Human Factors 2014, Southampton, UK, 7-10 April 2014, Taylor & Francis, 2014, 316-323 p.Conference paper, Published paper (Refereed)
Abstract [en]

Many countries are looking to public transport to alleviate problems of congestion and pollution and increase sustainability. In order to develop a large modal shift in traveller behaviour, transport providers and planners need to deliver a high quality passenger experience. This paper firstly introduces the EU funded METPEX project, the aim of which is to develop a Pan European tool to measure the quality of the whole journey experience, and secondly discusses the results of stakeholder interviews in the UK, which show where such a tool might fill gaps in existing knowledge of passenger behaviour and mobility requirements.

Place, publisher, year, edition, pages
Taylor & Francis, 2014. 316-323 p.
Keyword [en]
Tools, High quality, Modal shifts, Public transport, Ergonomics
National Category
Transport Systems and Logistics
Identifiers
URN: urn:nbn:se:kth:diva-145466Scopus ID: 2-s2.0-84896980896ISBN: 978-1138026353 (print)OAI: oai:DiVA.org:kth-145466DiVA: diva2:718738
Conference
Contemporary Ergonomics and Human Factors 2014; Southampton; United Kingdom; 7 April 2014 through 10 April 2014
Note

QC 20140522

Available from: 2014-05-22 Created: 2014-05-21 Last updated: 2014-05-22Bibliographically approved

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Cats, OdedSusilo, Yusak

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  • apa
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  • Other locale
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Output format
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