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Ges det tillräckligt mycket feedback?: En studie av feedbackkultur inom byggproduktion
KTH, School of Architecture and the Built Environment (ABE), Civil and Architectural Engineering, Building Technology and Design.
KTH, School of Architecture and the Built Environment (ABE), Civil and Architectural Engineering, Building Technology and Design.
2014 (Swedish)Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesisAlternative title
Is the given amount of feedback enough? : A study of feedback culture in the construction sector (English)
Abstract [sv]

Syftet med studien har varit att undersöka om kulturen och arbetet med feedback fungerar på ett tillfredsställande sätt mellantjänstemän inom byggproduktion. Om inte, ge förslag och rekommendationer påutveckling inom området.

Genom kvantitativa enkätundersökningar har vi granskat dagsläget av feedbackkulturen på tre pågående byggprojekt i Stockholmsregionen. Vi har även genomfört semi-strukturerade kvalitativa intervjuer med projektens chefer och utifrån det framtagna enkätunderlaget reflekterat över resultatet. Resultaten från enkätundersökningen och intervjuerna har sedan ställts mot rapportens teoretiska referensram och analyserats.

Det finns ett behov av mer feedback i de tre projektensom har undersökts. Slutsatserna av resultaten är att bristerna i feedbacksystemet finns inom hur atmosfären upplevs i projekten, vilken typ av feedback som praktiseras och frekvensen mellan feedbackutbytena. Positivtbidragande områden är ledarskap från chefer, resurser som ges av företaget och förtroendet mellan kollegor.

 

Abstract [en]

The   purpose of this study was to examine if the culture and the practice of   feedback works in a satisfactory manner between officials within the field of   construction. If not, make suggestions and recommendations on further   development within the area.

Through the quantitative survey data, we examined the current situation of the   feedback culture in three ongoing construction projects in the Stockholm region. We also conducted qualitative semi-structured interviews with project managers based on the result from the questionnaire. The results from the questionnaire survey and the interviews were then set ​​against the report's theoretical framework and analyzed.

There is a need for more feedback in the three projects that have been investigated. The conclusions that can be drawn from the results are that the shortcomings of the feedback system can be found in the atmosphere experienced on the   projects, the type of feedback that is practiced and the frequency between the exchanges of feedback. Positively contributing areas are the leadership from managers, resources given by the company and the trust between colleagues.

Place, publisher, year, edition, pages
2014. , 43 p.
Keyword [en]
feedback, production, management, construction industry
Keyword [sv]
feedback, återkoppling, produktion, ledarskap, byggbranschen
National Category
Civil Engineering
Identifiers
URN: urn:nbn:se:kth:diva-147229OAI: oai:DiVA.org:kth-147229DiVA: diva2:729041
External cooperation
Skanska Sverige AB
Educational program
Bachelor of Science in Engineering - Constructional Engineering and Design
Supervisors
Examiners
Available from: 2014-06-25 Created: 2014-06-25 Last updated: 2014-06-25Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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Output format
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