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Kunskap, motivation och stöd: En studie om kompetensutveckling inom statistisk analys av experimentella stöd
KTH, School of Education and Communication in Engineering Science (ECE).
2014 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Knowledge, Motivation and Support : A study about competence development in statistical analysis of experimental data (English)
Abstract [en]

Testing and analysis of measurement data is a major part of the workday for development engineers within the section Fluid and Emission Treatment to assure the quality of products developed by Scania CV. The ineluctable variation and therefore uncertainty of results can be quantified and discussed with the use of statistical methods.

The overall objective of this study is to examine how the competence of development engineers can be improved within the area of statistics. This has been done by relating the concept of competence with the use of statistical methods to analyse experimental data and by investigating which factors that influence the competence of the engineers. Observations of the daily operations, interviews and a focus group with development engineers and a workshop with management personnel, has been used as research methods in this study.

The results show that the desired competence, from the perspective of the individual, consists of knowledge, motivation and support. It is important that none of these parts are neglected when the competence of engineers is to be strengthened. The demand of statistical analysis by management and decision makers is a factor that has been shown to have great influence on the competence of development engineers. The competence of development engineers is also influenced by which tools and other types of support the organisation offers.

The conclusion is that competence development is more comprehensive than a one-time-effort, as for example a short course, since the competence needs to be maintained and develop as the business evolves. A continuous support from the organisation would probably contribute to a more active development of competence. Knowledge sharing between colleagues on internal digital platforms has great potential and could be a component of a continuous support for the development engineers.

Abstract [sv]

Provtagningar och analys av mätdata är en stor del av utvecklingsingenjörernas arbetsvardag inom sektionen Fluid and Emission Treatment för att säkerställa kvalitén på de produkter som Scania CV AB utvecklar. Den ofrånkomliga variationen och därmed osäkerheten i resultat kan kvantifieras och diskuteras med statistiska metoder.

Syftet med denna studie är att undersöka hur utvecklingsingenjörernas kompetens inom statistikämnet kan förstärkas. Detta har gjorts genom att relatera kompetensbegreppet till användningen av statistiska metoder för att analysera experimentella data samt utreda vilka faktorer som påverkar ingenjörens kompetens. Observationer av verksamheten, intervjuer och en fokusgrupp med utvecklingsingenjörer samt en workshop med personer i ledande befattning har använts som forskningsmetod i studien.

Resultatet visar att den önskade kompetensen, ur individens perspektiv, består av tre delar, kunskap, motivation och stöd. Det är viktigt att ingen av dessa delar bortses ifrån när ingenjörernas kompetens ska utvecklas. Efterfrågan av statistiska analyser från chefer och beslutsfattare är en faktor som har visat sig ha stor påverkan på utvecklingsingenjörernas kompetens. Vilka hjälpmedel och övriga stöd som erbjuds från organisationen har även stor inverkan på kompetensen.

Slutsatsen är att kompetensutvecklingen är mer omfattande än en punktinsats, som exempelvis en kort kurs, eftersom kompetensen måste underhållas samt utvecklas vartefter verksamheten utvecklas. Ett kontinuerligt stöd från organisationen bidrar sannolikt till en mer aktiv kompetensutveckling. Kunskapsdelning mellan kollegor via interna digitala plattformar har stor potential och skulle kunna utgöra en del av ett kontinuerligt stöd för utvecklingsingenjörerna.

Place, publisher, year, edition, pages
2014.
Keyword [en]
Applied statistics in engineering, Analysis of experimental data, Competence, Competence development, Learning in everyday work
Keyword [sv]
Tillämpad statistisk i ingenjörsarbete, Analys av experimentella data, Kompetens, Kompetensutveckling, Lärande i arbetsvardagen
National Category
Learning
Identifiers
URN: urn:nbn:se:kth:diva-147606OAI: oai:DiVA.org:kth-147606DiVA: diva2:730973
External cooperation
Fluid and Emission Treatment,Scania CV AB
Subject / course
Technology and Learning
Educational program
Master of Science in Engineering - Engineering and of Education
Supervisors
Examiners
Available from: 2014-06-30 Created: 2014-06-30 Last updated: 2014-06-30Bibliographically approved

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