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Inclusive E-services for all: Identifying accessibility requirements for upcoming interaction technologies
KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
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2010 (English)In: Computers Helping People with Special Needs: 12th International Conference, ICCHP 2010, Vienna, Austria, July 14-16, 2010. Proceedings, Springer Berlin/Heidelberg, 2010, 135-138 p.Conference paper (Refereed)
Abstract [en]

Information and Communication Technologies (ICT) have the potential of facilitating the lives of citizens. However, experience consistently shows that user-interface innovations for consumer products are being researched and developed without taking into account the needs of people with disabilities. This situation is not helped by the fact that product and service developers can be unaware of the requirements of customers with impairments and therefore lack the insight into appropriate design solutions that may not be very demanding in terms of R&D and production costs. ETSI, the European Telecommunications Standards Institute, has established a Specialist Task Force (STF) 377 on "Inclusive eServices for all: Optimizing the accessibility and use of upcoming user interaction technology". The aim of this working group is to systematically evaluate ongoing and forthcoming interaction technologies to sketch a 10-year roadmap of foreseen technological enablers.

Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2010. 135-138 p.
, Lecture Notes in Computer Science, ISSN 0302-9743 ; 6179
Keyword [en]
Accessibility, Design for All, ETSI, HCI and Non Classical Interfaces, Standardisation, Technology Roadmap, User Interaction
National Category
Human Computer Interaction
URN: urn:nbn:se:kth:diva-149620DOI: 10.1007/978-3-642-14097-6_23ScopusID: 2-s2.0-77954933098ISBN: 978-3-642-14097-6OAI: diva2:740773
12th International Conference on Computers Helping People with Special Needs, ICCHP 2010; Vienna; Austria; 14 July 2010 through 16 July 2010

QC 20140826

Available from: 2014-08-26 Created: 2014-08-25 Last updated: 2014-08-26Bibliographically approved

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Hüttenrauch, Helge
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