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Cloud outsourcing requires a proper handover process (position paper)
KTH, School of Information and Communication Technology (ICT), Communication: Services and Infrastucture (Closed 20120101), Software and Computer Systems, SCS (Closed 20120101).ORCID iD: 0000-0002-1780-0683
2010 (English)In: Proceedings - 6th Intl. Conference on Advanced Information Management and Service, IMS2010, with ICMIA2010 - 2nd International Conference on Data Mining and Intelligent Information Technology Applications, 2010, 142-146 p.Conference paper, Published paper (Refereed)
Abstract [en]

Cloud Outsourcing has shown to be a successful form of delegating tasks to individual programmers over the Internet in the context of small businesses. As a result, bigger companies are now strongly considering to practice it. Going over to Cloud Outsourcing, however, can be a very challenging task. It does no longer imply delegating some simple tasks to some outsourcees and acquiring their results. It implies a handover of complex system parts to be worked upon and a handover of knowledge and experience required for performing the tasks on the system parts. In this paper, we claim that the software community must define a proper handover process before embarking on Cloud Outsourcing. If we do not have such a process in place, we are likely to fail when delegating complex responsibilities to unknown parties over the Internet. In this paper, we also identify research questions that need to be answered before going over the Cloud Outsourcing mode.

Place, publisher, year, edition, pages
2010. 142-146 p.
Keyword [en]
Complex systems, Handover, Handover process, Knowledge and experience, Position papers, Research questions, Small business, Software community, Information management, Information technology, Internet, Outsourcing, Data mining
National Category
Other Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-150320Scopus ID: 2-s2.0-79952799483ISBN: 978-898867831-2 (print)OAI: oai:DiVA.org:kth-150320DiVA: diva2:742630
Conference
6th International Conference on Advanced Information Management and Service, IMS2010, with 2nd International Conference on Data Mining and Intelligent Information Technology Applications, ICMIA2010, 30 November 2010 through 2 December 2010, Seoul, South Korea
Note

QC 20140902

Available from: 2014-09-02 Created: 2014-09-01 Last updated: 2018-01-11Bibliographically approved

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Kajko-Mattsson, Mira

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf