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An agile method for automated provisioning of the geographical information in public services
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV. University of Gävle, Sweden .
2008 (English)In: Proceedings of the Urban and Regional Data Management - UDMS Annual 2007, 2008, 319-331 p.Conference paper (Refereed)
Abstract [en]

Lately we face broad emergence of the efforts for automation of business assets across organization boundaries in the form of electronic services (e-services). In the public services for spatial information provisioning, there is a strong need to improve efficiency of the current services by automating them in a uniform way across the country (Sweden) and further within the EU. However, a number of obstacles prohibits a comprehensive automation of the existing business services in a short run - for instance, the lack of schema standards for spatial concepts discourage digitalization of documents, whereas complexity of geographic maps depress their direct use by ordinary users. On the other side, ubiquity of the Web and increasing customer demands for obtaining services with the highest possible convenience, foster design of e-services in a short time. Following this, in this paper, we propose a method for an iterative approach to service automation. Using business goal analysis we identify the overall needs for the automation and then, in accordance to the present obstacles, we assess an appropriate level of automation. In a next iteration, i.e. when the goal model and/or obstacles are about to change, the service design is updated, and if needed, re-assessed from the economic perspective. The key aim of our approach is to foster a simple and step-wised automation of services for spatial information management, with possibilities for further iterative-based improvements. A case study from the domain of provisioning building permissions is used to ground and apply our proposed approach.

Place, publisher, year, edition, pages
2008. 319-331 p.
, Proceedings of the Urban and Regional Data Management - UDMS Annual 2007
Keyword [en]
Automation, Image registration, Agile methods, Business goals, Business services, Customer demands, Direct use, E-Services, Economic perspectives, Electronic services, Geographic maps, Geographical informations, Goal models, Iterative approaches, Public services, Service designs, Spatial concepts, Spatial informations, Information management
National Category
Remote Sensing
URN: urn:nbn:se:kth:diva-154183ISI: 000252162300028ScopusID: 2-s2.0-60749113780ISBN: 978-0-415-44059-2OAI: diva2:755650
Urban and Regional Data Management - UDMS Annual 2007, 10 October 2007 through 12 October 2007, Stuttgart

QC 20141015

Available from: 2014-10-15 Created: 2014-10-14 Last updated: 2014-10-15Bibliographically approved

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Zdravkovic, Jelena
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