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Learning conversations for people with established bad habits: A study of four health communities
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
2008 (English)In: International Journal of Healthcare Technology and Management, ISSN 1368-2156, E-ISSN 1741-5144, Vol. 9, no 2, 143-154 p.Article in journal (Refereed) Published
Abstract [en]

During recent years, online communities on the internet have grown in number. One area where these communities have become widely used is the healthcare sector. Besides the online communities for people who suffer from diseases, there are also communities for people who want to get rid of bad habits and learn how to develop a new behaviour. The question is how these communities manage to trigger learning. In this article, a study of the patterns of conversations in four online health-communities on bad habits is presented. The study focused on the usage of counter acts for learning purposes. The communities showed a relatively low frequency of responses that included opposition and counter-ideas. However, most of the time when these occurred, the community members managed to stay neutral or even balance opposition with empathy.

Place, publisher, year, edition, pages
2008. Vol. 9, no 2, 143-154 p.
Keyword [en]
Bad habits, Conversations, Counter-ideas, Health communities, Healthcare, Internet, Learning, article, behavior change, conversation, empathy, frequency analysis, health service, human, human experiment, human relation, interpersonal communication, learning style, online system, social problem, social support
National Category
Health Sciences
URN: urn:nbn:se:kth:diva-154874DOI: 10.1504/IJHTM.2008.017369ScopusID: 2-s2.0-40449111559OAI: diva2:759448

QC 20141030

Available from: 2014-10-30 Created: 2014-10-28 Last updated: 2015-10-12Bibliographically approved

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Smedberg, Åsa
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