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Measuring Bus Drivers' Occupational Stress Under Changing Working Conditions
KTH, School of Architecture and the Built Environment (ABE), Transport Science, Traffic and Logistics.
KTH, School of Architecture and the Built Environment (ABE), Transport Science, Traffic and Logistics. Delft Univ Technol, Dept Transport & Planning, Netherlands.ORCID iD: 0000-0002-4506-0459
KTH, School of Architecture and the Built Environment (ABE), Transport Science, Traffic and Logistics. Delft Univ Technol, Fac Technol Policy & Management, Netherlands.ORCID iD: 0000-0003-1126-3781
2014 (English)In: Transportation Research Record, ISSN 0361-1981, E-ISSN 2169-4052, no 2415, 13-20 p.Article in journal (Refereed) Published
Abstract [en]

Stress is an immense problem in modern society; approximately half of all occupational illnesses are directly or indirectly related to stress. The work of a bus driver is typically associated with high stress levels that negatively influence individual well-being as well as workforce management. The current study examined the impact of newly proposed working conditions on bus drivers' occupational stress by monitoring heart rate and by collecting data on mental workload with a questionnaire in operational driving conditions. The main determinants of stress levels were identified through multiple regression analysis. Results indicated that bus drivers experienced considerably lower stress levels under a new control strategy that shifts the performance objective from schedule adherence to service regularity. Higher stress levels were recorded during extreme weather conditions and peak hours and among inexperienced drivers. The measurements were performed with low-cost sports devices that can easily be used by practitioners.

Place, publisher, year, edition, pages
2014. no 2415, 13-20 p.
National Category
Transport Systems and Logistics
Identifiers
URN: urn:nbn:se:kth:diva-155158DOI: 10.3141/2415-02ISI: 000342540000002Scopus ID: 2-s2.0-84907273276OAI: oai:DiVA.org:kth-155158DiVA: diva2:760191
Note

QC 20141103

Available from: 2014-11-03 Created: 2014-10-31 Last updated: 2017-12-05Bibliographically approved

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Cats, OdedMeijer, Sebastiaan

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