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An evaluation of test processes in an agile environment
KTH, School of Education and Communication in Engineering Science (ECE).
2014 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

The aim of this thesis is to improve the reliability and quality of new requested functionality, and existing modules, at Fortum HR System Solutions. This was conducted through an evaluation of the test processes by implementing principles of Software Testing and Test Management.

For the study to successfully improve the testing performed at HR System Solutions, existing test processes were analyzed. The analysis was conducted by evaluating the current test processes using theoretical test evaluation styles called maturity models. The methodology of choice was the Testing Maturity Model (TMM), which was adapted to the nature of HR System Solutions requirements, experience and needs.

The evaluation used qualitative methods together with pedagogical principles to conduct interviews and workshops to consolidate the theoretical evaluation.

Interviews and workshops were conducted within the team of HR System Solutions, where all members of them team contributed to the thesis at some point. An external interview also took place for comparative study.

Results of the evaluation, interviews and workshop were compiled and analyzed accordingly. With the analyzed results in place, flaws in the testing processes were apparent. A generalization of the flaws led to the conclusion in the form of a suggestion. The conclusive suggestion was for Fortum HR System Solutions to establish a test committee/group role within the team. Considering the current economical and organizational situation this job role would be a divided job role appointed to current members of the HR System Solutions team.

The research creates a walkthrough on a potential method on understanding inefficiencies within testing processes of a company and providing a cause-based solution.


Abstract [sv]

Undersökningen är inriktad på att förbättra tillförlitligheten och kvalitén på ny begärd funktionalitet, och befintliga moduler, på Fortum HR System Solutions. Detta genomfördes genom en utvärdering av testprocesser genom implementation av principer inom Software Testing samt Test Management.

För att förbättra testningen som utförs på HR System Solutions var det nödvändigt att analysera de befintliga testprocesserna. Analysen genomfördes genom att utvärdera de nuvarande testprocesserna med hjälp av teoretiska utvärderingsmetoder som kallas Maturity Models. Den valda metoden var Testing Maturity Model (TMM) som tillämpades med avseende på HR System Solutions förutsättningar, erfarenheter och behov.

Utvärderingen använder sig av kvalitativa metoder samt pedagogiska principer för att genomföra intervjuer och workshops stärka den teoretiska utvärderingen från TMM.

Intervjuer och workshops genomfördes inom HR System Solutions arbetslag, där alla medlemmar bidrog till examensarbetet. Även en extern intervju gjordes i jämförande syfte.

Resultatet av utvärderingen sammanställdes och analyserades i enlighet med de förnämnda teoretiska ramvärken. Med hjälp av analyserna visade sig bristerna hos HR System Solutions testprocesser. En generalisering av bristerna gjordes, vilket ledde till slutsatsen i form av ett förslag. Det slutliga förslaget innebar att Fortum HR System Solutions behöver upprätta en testkommitté/grupp inom arbetslaget.

Undersökningen visar en potentiell metod för att förstå ineffektiviteten inom testprocesser i ett företag, och tillhandahålla en orsaks-baserad lösning.


Place, publisher, year, edition, pages
Keyword [en]
Evaluation of test processes, Software Testing, Test Management, Agile Methodologies, Testing Maturity Model, Pedagogy, Symptom/Cause
Keyword [sv]
Utvärdering av testprocesser, Software Testing, Test Management, Agila metoder, Testing Maturity Model, Pedagogik, Symptom/Orsak
National Category
URN: urn:nbn:se:kth:diva-155399OAI: diva2:761061
Subject / course
Technology and Learning
Educational program
Master of Science in Engineering - Engineering and of Education
Available from: 2014-11-05 Created: 2014-11-05 Last updated: 2014-11-05Bibliographically approved

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