Change search
ReferencesLink to record
Permanent link

Direct link
Demystifying productivity and performance
KTH, School of Industrial Engineering and Management (ITM), Production Engineering.
2005 (English)In: International Journal of Productivity and Performance Management, ISSN 1741-0401, E-ISSN 1758-6658, Vol. 54, no 1, 34-46 p.Article in journal (Refereed) Published
Abstract [en]

Purpose - Examines the ways in which the concepts of " productivity" and "performance" are dealt with in the literature, demonstrating that terms used within these fields are often vaguely defined and poorly understood. Design/methodology/approach - Reviews related performance literature from the past 30 years (of both an academic and a practical nature). Findings - Clarifies the meaning of five terms (productivity, performance, profitability, efficiency, effectiveness) and shows how they are inter-related. Research limitations/implications - The creation of a common grammar is not an easy task; one must therefore still accept the fact that people will continue to interpret the terms described in this paper in slightly various ways. Practical implications - Measurement and improvement regimes are often built without a clear understanding of what is being measured or improved. This can be regarded as simply a pragmatic approach to improvement, or a missed opportunity to fully understand and then optimise important factors relating to competitiveness and success. Originality/value - The paper creates a terminology that reduces the existing confusion within the field. Certainly, within academia and industry, a shared vocabulary and grammar are helpful in ensuring rigorous and robust development of shared understanding.

Place, publisher, year, edition, pages
2005. Vol. 54, no 1, 34-46 p.
Keyword [en]
Performance appraisal, Performance management, Process efficiency, Productivity rate, Profit, Semantics
National Category
Production Engineering, Human Work Science and Ergonomics
URN: urn:nbn:se:kth:diva-156814DOI: 10.1108/17410400510571437ScopusID: 2-s2.0-18844462402OAI: diva2:768249

QC 20141203

Available from: 2014-12-03 Created: 2014-12-02 Last updated: 2014-12-03Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full textScopus

Search in DiVA

By author/editor
Tangen, Stefan
By organisation
Production Engineering
In the same journal
International Journal of Productivity and Performance Management
Production Engineering, Human Work Science and Ergonomics

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Altmetric score

Total: 28 hits
ReferencesLink to record
Permanent link

Direct link