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A technological framework supporting knowledge exchange in organizations
KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.ORCID iD: 0000-0002-8200-2418
2004 (English)In: ACM Int. Conf. Proc. Ser., 2004, 381-384 p.Conference paper (Refereed)
Abstract [en]

This paper focuses on presenting a technological framework for supporting knowledge sharing in organizations through computer support. The framework is based on the results from three studies of organizational knowledge in three kinds of settings and focuses on communication between people, awareness information about people's activities and availability, and information management. The third study also included an evaluation of a number of prototypes developed based on the three areas focused on in the framework. The results from the evaluation indicate that the framework is suitable for the purpose of supporting knowledge exchange.

Place, publisher, year, edition, pages
2004. 381-384 p.
, ACM International Conference Proceeding Series, 82
Keyword [en]
Awareness, Communication, Information management, Knowledge exchange, Organizational knowledge studies, Technological framework, Organizational knowledge, Human computer interaction, Knowledge management
National Category
Communication Studies
URN: urn:nbn:se:kth:diva-156925DOI: 10.1145/1028014.1028075ScopusID: 2-s2.0-77952965812ISBN: 1581138571ISBN: 9781581138573OAI: diva2:769416
3rd Nordic Conference on Human-Computer Interaction, NordiCHI 2004, 23-27 October 2004, Tampere, Finland

QC 20141208

Available from: 2014-12-08 Created: 2014-12-04 Last updated: 2014-12-08Bibliographically approved

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ReferencesLink to record
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